Program Provides Equipment Maintenance, Overhauls and Upgrades
NPE2024: Program aims to ensure equipment remains at peak performance levels throughout its life cycle.
Maguire’s new MOU (Maintain, Overhaul, Upgrade) program is designed to revolutionize how existing customers engage with their equipment, offering a comprehensive suite of maintenance, overhaul and upgrade solutions.
Maguire says the MOU program consolidates its commitment to providing unparalleled customer benefits. It ensures that customers' equipment remains at peak performance levels throughout its life cycle.
Highlights of the MOU Program include:
1. Maintain - Focusing on Long-Term Value: Under the Maintain tier, Maguire emphasizes the importance of proactive maintenance and service, particularly within the 5-year warranty period. Customers access a wealth of maintenance resources through the MOU Program, including part libraries, exploded views, calibration/maintenance checklists and accredited service.
2. Overhaul - Built to Last Longer: The Overhaul tier ensures that Maguire's equipment is built to last. With an effective overhaul, users can extend the life of their products by another 10 to 15 years. Maguire or local authorized distributors evaluate equipment, assess its condition and perform necessary repairs. Regardless of the condition, Maguire guarantees to restore the equipment to "as new" status, backed by a 1-year warranty.
3. Upgrade - Adding New Features and Capabilities: The Upgrade portion of the program enables existing users to adapt their equipment as applications evolve. Whether upgrading controllers to the latest generation touchscreen controls, enabling remote controls, adding additional materials to a process, or updating hardware for high-temperature operating conditions, Maguire offers a broad range of upgrades for all equipment.
In addition to these comprehensive offerings, Maguire recognizes the importance of addressing shifts in applications and needs. Through collaboration with local distributors, the MOU Program provides competitive trade-in options on a case-by-case basis, ensuring customers can seamlessly transition to new products to meet their evolving requirements.
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